Showing posts with label Postini. Show all posts
Showing posts with label Postini. Show all posts

Friday, June 3, 2011

Live Webinar: Google Postini services help businesses increase email reliability and reduce risk



Is your organization running Microsoft® Exchange 2003 or 2007 and looking to upgrade its archiving and continuity capabilities?

Google Message Continuity and Google Message Discovery are helping businesses increase email reliability and reduce risk by moving key services – such as spam and virus filtering, email archiving, and email continuity – to the cloud. Join us for a live webinar on June 8th to learn how Gables Residential and the Federal Home Loan Bank of Chicago were able to deploy Google Postini services to reduce IT infrastructure costs and pave the way for a 100% web environment.

What: Google Postini services webinar (1 hr.)

When: Wednesday, June 8th, 2011 9:00am PST / 12:00pm EST

Who:
  • James Hamrick, Director of IT at Gables Residential
  • Eric Geiger, VP of IT Operations at Federal Home Loan Bank of Chicago
  • Adam Swidler, Senior Manager with Google

Click here to register. We hope to see you there!

Tuesday, April 19, 2011

Live webinar: Google Message Continuity helps Gables Residential realize the benefits of 100% web

Gables Residential, an Atlanta-based Real Estate Investment Trust (REIT), turned to Google Message Continuity to supplement their Microsoft® Exchange 2007 email environment and minimize email downtime. Gables Residential owns, manages and develops property throughout Atlanta, Austin, Dallas, Houston, South Florida, D.C., and Southern California, contributing to a portfolio of over 38,000 apartment homes. With their managed properties distributed across the country and over multiple time zones, it was critically important that their employees always have access to their email. Gables Residential turned to Google Message Continuity, a cloud-based disaster recovery solution, to enhance the reliability of their email environment.

Google Message Continuity works by synchronizing all email stored on Microsoft® Exchange servers into Gmail, using a simple plug-in that ensures all messages are always present in both email inboxes. If Microsoft® Exchange is unavailable, users can simply login to Gmail with their usual credentials and take advantage of Gmail’s reliability–available 99.984% of the time in 2010–to send and receive messages. The simplicity of the set-up, the minimal maintenance and deployment costs, and the ability to keep their distributed workforce productive during email outages is what differentiated Google Message Continuity over other continuity alternatives.

What’s more, through using Google Message Continuity Gables Residential learned first-hand the benefits of a 100% web environment, and plans to switch from Microsoft® Exchange to Google Apps for Business later this year. With emails constantly being replicated in Gmail, switching to the rest of Google Apps can be a seamless move, both for IT admins and for users. Gables Residential plans on taking advantage of this smooth deployment path in May and looks forward to deploying Google Apps across its entire user base.

Join us during a live webinar as James Hamrick, Director of IT, explains how Gables Residential was able to successfully use Google Message Continuity to improve the reliability of their Microsoft® Exchange environment while paving the way for a 100% web future with Google Apps for Business.

Register for this live webcast on April 20th, 11 a.m. Eastern Time, 2011. We hope to see you there!

Tuesday, February 22, 2011

Google Message Continuity now supporting Microsoft Exchange® 2010

Back in December we announced a new email continuity service that helps organizations running Microsoft Exchange® 2003 and 2007 Servers bolster the reliability of their email environments. Today, we’re excited to announce that Google Message Continuity now also supports Microsoft Exchange® 2010 Servers, helping to protect an even broader range of users from business continuity and email access disruptions.

Recent research conducted by the Radicati Group suggests that users of Microsoft Exchange® face on average over five hours of downtime a month, which is a combination of both unplanned outages and regularly scheduled downtime1. Let’s compare this to Gmail. Google Apps offers a service level agreement of 99.9% for all of its services. However, as we noted back in January, our own measurements showed that Gmail only experienced on average seven minutes of downtime per month throughout 2010 – 46 times less than an Exchange-based environment – which represented a total uptime average of 99.984% for the entire year. Google Message Continuity works by leveraging this outstanding record of reliability and extending it to microsoft Exchange® users, allowing them to benefit from the availability and redundancy of Google’s services.

For more information on Google Message Continuity and how a cloud-based continuity solution can help your email environment remain more secure, accessible, and reliable, stop by www.google.com/postini to learn more.

1. The Radicati Group, 2010. "Corporate IT Survey – Messaging & Collaboration, 2010-2011"

Posted by Adrian Soghoian, Associate Product Marketing Manager, Google Postini Services

Thursday, December 9, 2010

Bringing Gmail’s reliability to Microsoft® Exchange

Our customers expect Google Apps to be available all the time, from anywhere, and we're passionately committed to proving them right. We measure the success of every server request, every moment of every day, and the numbers support our belief that the cloud can be more reliable than on-premises software. We’ve seen in the past that Gmail can offer ten times greater reliability than a typical on-premises Microsoft® Exchange installation, and this got us to thinking...could we bring Gmail’s reliability to companies currently using Microsoft® Exchange? Today, we’re excited to introduce a new Postini service which accomplishes just that.

If you run Microsoft® Exchange 2003 or 2007, Google Message Continuity is a new email continuity service that can help you ensure that your users never lose access to email during a Microsoft® Exchange outage, whether planned or unplanned. By synchronizing your on-premises accounts with Google’s cloud, Google Message Continuity gives you access to your up-to-date email inboxes (through the Gmail interface) no matter what happens to your on-premises servers. And once your servers come back up after an outage, messages sent and received, plus message state changes (like deletions and folder assignments) that are recorded by Google Message Continuity during the outage, are then synchronized with your servers, allowing users to seamlessly transition from Microsoft® Exchange to Gmail, then back to Microsoft® Exchange.



At $25 per user per year for new customers or an additional $13 per user per year for current Postini customers, Google Message Continuity advances our commitment to providing rapidly deployed, cost-effective email management solutions for organizations of all sizes. Additionally, for organizations interested in eventually moving to Google Apps, Google Message Continuity can provide a smooth bridge to the cloud. You can experience Gmail, Contacts, and Calendar without disrupting your current email system. If you decide to deploy Google Apps, you won’t need to migrate any email data since Google Message Continuity will have already done so via synchronization.

To find out more about Google Message Continuity, please join our live webinar on December 15th where Michael Osterman, a leading technology analyst, will share current industry research and IT trends in the continuity market and explain the value of a cloud-based email continuity solution.

Google Message Continuity: A Cloud-Based Continuity Solution
Wednesday, December 15th, 2010
11 a.m. PDT / 2 p.m. EDT / 7 p.m. GMT
Register here

For more information on Google Postini’s complete suite of email security, archiving, and continuity services, please visit www.google.com/postini.

Posted by Matthew O’Connor, Product Manager, Google Enterprise

Monday, October 18, 2010

Q3’10 spam & virus trends from Postini

Editor's note: The spam data cited in this post is drawn from the network of Google email security and archiving services, powered by Postini, that process more than 3 billion email messages per day. More than 50,000 businesses and 22 million users use Google Postini Services to protect themselves from a range of email and web-borne threats.

Q3’10 spam and virus trends confirm that spammers are still hard at work distributing malicious content in new and creative ways. August saw a massive 241% increase in virus volume over July, representing the greatest recorded surge in viral activity since 2008. Overall, payload virus volume increased 42% over Q2’10 and 10% over Q3’09, while spam levels decreased 16% and 24% over the same periods, respectively. The spike in malware attacks during August suggests that we might see higher levels of spam moving forward into Q4 as botnet “seeds” planted during this time begin to take action.

By the numbers
Overall, spam volume stayed relatively constant throughout Q3, with a slight dip in August and September. In comparison to the same time in 2009, spam levels are down 24%. This may be attributed to some recent botnet takedowns, such as the partial Pushdo shut down, or point to a generally slower summer season for spam.


However, payload virus levels shot up to record-high levels in August. In comparison to August of 2009, we saw a 111% percent increase in volume overall. What is more remarkable, though, is that this August saw the highest registered number of viruses blocked in a single day: 188 million. This virus surge is even more pronounced than last October’s, when Mega-D, a top-ten botnet, infected over 250,000 computers worldwide before being shut down by a carefully orchestrated campaign by security professionals. This recent increase in viral activity could indicate a “gearing up” as spammers attempt to construct botnets in time for the holiday season and increased consumer spending. With the commercialization of spam in 2006, we’ve often seen a correlation between spam, malware campaigns, and seasonal consumer patterns.

The actual content of this virus wave consisted mainly of traditional spoofing of major brands, along with a new tactic involving recycling previously sent emails taken from the hard drives of infected computers. This new method is more difficult to detect as the wording and content is familiar to the recipient. As always, be on the lookout for suspicious email language and exercise extreme caution when clicking on links. Features in Gmail such as authentication icons can go a long way in protecting your computer, but it’s important to be aware and mindful of these new viral activities when managing your inbox.


An interesting and unusual trend has been in the sizes of the individual viruses being transmitted. Particularly, we’ve seen some irregularly sharp peaks in size throughout September, following the surge in total numbers during August. This could be due in part to increased use of .zip and .html attachments containing malicious JavaScripts. Overall, virus traffic continues to be strong and users need to be on high alert when handling suspicious messages. Postini Services customers are strongly encouraged to enable the Early Detection Filtering functionality in order to ensure maximum protection from zero day virus threats.


Shortened URLs can mask suspicious links
This quarter we detected an increased volume of emails containing shortened URLs linking to suspicious websites. Spammers are increasingly making use of services that shorten URLs as a way of masking the destination website to the user. With the widespread proliferation of shortened URLs, particularly among blogging sites and social networks, it has become increasingly important to remain vigilant and skeptical when evaluating URLs. A shortened URL sent from a “friend” might seem innocuous enough, but, as always, links and emails sent from unknown senders should be scrutinized before further action is taken.

Beware false financial transaction messages
We continue to see false notifications claiming to be sent by various financial authorities. Spammers will frequently send their targets a simple yet authoritative message alerting them of a rejected or unauthorized transaction, then provide a false link directing them to a website. The format of these emails is often simple and innocuous, making it difficult to ascertain the malicious content from a quick glance.

Continued use of NDRs
Non-Delivery Report/Receipt (NDR) are legitimate messages used to alert users that a sent email has not been delivered correctly. Back in July we noticed an upswing in false NDRs bearing malicious JavaScript. As a hybrid between virus and spam messages, these messages were in reality obfuscated JavaScript attacks, directing users to a particular website or initiating an unexpected download. The user is often unaware of the attacks, making these messages particularly dangerous and difficult to detect. However, Google’s vast network and patented filtering technology was able to detect these messages early on and respond quickly. The Postini-Anti-Spam-Engine (PASE) was immediately updated in response and has been protecting users throughout Q3 from the continued use of false NDRs.

Fake celebrity gossip
Although August was a slower month in terms of overall spam volume, we saw a substantial spike in messages claiming to break the news of untimely and sudden deaths of various high-profile celebrities. The messages referenced a zip file that in turn contained a virus. These messages, similar to various classic phishing scams involving “friends” in need, attempt to pique a user’s interest with an alarming subject line and content. This has proven to be a successful tactic – hence its continued popularity – as users will often open an email instinctively in response to a particularly emotional or compelling subject line. In response to these attacks, our engineers have developed and released filters designed to combat new spam waves.

Stay safe with a cloud-based security solution
Postini’s hosted email security solutions provide comprehensive spam and virus filtering in the cloud – before they reach the network level. Google’s vast network filters billions of messages a day from all over the globe, creating a “network effect” that allows Google to identify emerging threats and respond early.

For more information on how Google Postini Services can help your organization remain safe, compliant, and spam-free, please visit www.google.com/postini.

Wednesday, September 22, 2010

Join us! Live Google Postini webinar featuring Enterprise Holdings on 9/28

Enterprise Holdings is the largest rental car company in North America and operates Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental. They manage over 1.1 million cars, 68,000 employees and 7,600 locations around the world. When Enterprise Holdings wanted to add more security to their corporate e-mail, they chose Google Postini Services.

Join us for a free webinar on September 28, where Michael Preuss, Manager of Windows Engineering for Enterprise Holdings, will discuss why his company chose a cloud-based message security solution and how Postini’s powerful spam filtering technology was able to help them address their email security challenges. Adam Swidler, Senior Manager with Google Enterprise, will also provide an overview of Google’s security solutions and facilitate a deep-dive discussion into best-in-class practices for organizations interested in enterprise-grade protection.

A live Q & A session will follow. We hope you can join us!

Message Security in the Cloud
Tuesday, September 28th, 2010
10 a.m. PDT / 1 p.m. EDT / 6 p.m. GMT
Register here

Posted by Adrian Soghoian, Google Postini Services team

Friday, July 16, 2010

Q2'10 spam & virus trends from Postini

Editor's note: The spam data cited in this post is drawn from the network of Google email security and archiving services, powered by Postini, which processes more than 3 billion email messages per day in the course of providing email security to more than 50,000 businesses and 18 million business users.

Spam and virus volumes this year have continued their upward trend. Q2’10 has seen a sharp 16% increase in spam volume over Q1’10. Virus traffic has moderately increased 3% increase this quarter, however Q2’10 virus was 260% higher than Q2’09. These trends tell us that the spammers are still extremely active, and their botnets produce high levels of spam and virus traffic.

By the by numbers
Spam volume shot up 16% from Q1’10 to Q2’10. Overall, however spam levels are down 15% from Q2’09.

Virus volume grew quickly at the beginning of the quarter, shooting up 90% from March to April, but then quickly dropped off. We saw only a modest 3% uptick from Q1’10 to Q2’10 at the aggregate level. Compared to Q2’09, this represents a 260% increase.

One interesting trend we noticed is size of individual spam messages rising 35% from Q1’10. This points to the fact that spammers are sending more image-based spam, as well as viruses as attachments.

New methods of attack
We have also seen a recent surge in obfuscated (hidden) JavaScript attacks. These messages are a hybrid between virus and spam messages. The messages are designed to look like Non Delivery Report (NDR) messages, which are legitimate messages, however they contained hidden JavaScript which in some cases tried to do things the user may not have been aware of.

In some cases, the message may have forwarded the user's browser to a pharma site or tried to download something unexpected, which is more virus-like. Since the messages contained classic JavaScript which generates code, the messages could change themselves and take multiple forms, making them challenging to identify.

Fortunately, our spam traps were receiving these messages early, providing our engineers with advanced warning which allowed us to write manual filters and escalate to our anti-virus partners quickly. In addition to this, we updated our Postini Anti-Spam Engine (PASE) to recognize the obfuscated JavaScript and capture the messages based on the underlying code to ensure accuracy.

The classics
Although they’ve added a few new tricks to their bag, spammers continue to exploit tried and true techniques, including:

• False Social Networking Messages
Social networks continue to be one of the most frequently spoofed domains for the purpose of spreading phishing scams and virus downloaders. These messages do not actually come from social networks but look similar to legitimate social networks messages. Such messages often contain links to external websites which contain malicious content and/or attempt to harvest user login information. The Postini Anti-Spam Engine is very good at detecting such messages, but users should always be cautious when handling messages from popular social networking sites.

• Current events
As always, spammers continue to spoof major news stories, and this quarter, we saw an increase in spam involving the World Cup. Here is one example of a virus downloader that our spam filters caught:

• Shipping scams
The shipping scam is a favorite of spammers. This quarter we saw a more wide spread outbreak of messages claiming to be from major shipping companies because spammers get a higher success rate with these type of scams. The subject for the message made it look like an invoice and the message body contained random text such as news stories that did not look particularly "spammy." Each message had an attached zip file that presumably was intended to contain some sort of virus payload; however, the data was corrupt and did not pose any actual threat.

Stay safe from phishing scams
With the global economy continuing to lag, we have seen a continued upswing in “friend-in-need” phishing attempts, where hackers break into the email account of unsuspecting users and then hand-type a message to send to the victim’s email contacts.

The most common message told a story of the person being mugged while traveling abroad and requesting money to be sent to them in order to help them get home. The hacker is preying on the generosity of the victims friends in the hopes that one or more of them will send money to them. These messages can be difficult for spam filters to identify since they are hand typed and not sent in bulk. It goes without saying, but be wary of emails requesting money – regardless of the sender.

In response to these outbreaks, our engineers have released several updated filters to combat new spam waves.

Conclusion
Spam volume fluctuates in the short term, but overall, for the last 3 quarters spam volume has been relatively flat. Spammers continue to exploit techniques that have proven results, but as we have seen with obfuscated JavaScript attacks spammers are always experimenting with new techniques to stay ahead of security measures. Google Postini Services customers are protected from the brunt of these increases in spam volume.

For more information on how Google’s security and archiving services can help your business stay safe and compliant, please visit www.google.com/postini.

Posted by Adam Hollman and Gopal Shah, Google Postini Services team

Wednesday, April 14, 2010

Q1'10 spam & virus trends from Postini

Editor's note: The spam data cited in this post is drawn from the network of Google email security and archiving services, powered by Postini, which processes more than 3 billion email connections per day in the course of providing email security to more than 50,000 businesses and 18 million business users.

In 2009, the security community started seeing diminishing returns from the takedown of malicious ISPs. After the ISP 3FN was taken down, spam levels rebounded in less than a month, and after Real Host went down, spam volumes recovered after only two days. In response, the anti-spam community turned its attention toward taking botnets offline instead.

Toward the end of 2009, Mega-D, a top-10 botnet – responsible for infecting more than 250,000 computers worldwide – was severely crippled through a carefully orchestrated campaign designed to isolate the command-and-control servers spammers were using to support the botnet. In early 2010, security professionals, along with government agencies, successfully mounted a campaign against several more targets: major botnets such as Waledac, Mariposa, and Zeus were either shut down or had their operations significantly curtailed.

However, this recent spate of botnet takedowns has not had a dramatic impact on spam levels. Although spam and virus levels did fall below Q4’09 highs, reports from Google’s global analytics show that spam levels held relatively steady over the course of Q1’10.

This suggests that there’s no shortage of botnets out there for spammers to use. If one botnet goes offline, spammers simply buy, rent, or deploy another, making it difficult for the anti-spam community to make significant inroads in the fight against spam with individual botnet takedowns.

Spam by the numbers
Overall, spam volume fell 12% from Q4’09 to Q1’10, which follows a trend of quarterly decreases in overall spam levels that started after the surge in Q2’09. This may be attributed to some of the recent takedowns, but spam volume was still 6% higher this quarter than it was during the same period in 2009, and spam volume as a percentage of total email messages is holding steady.


Recently, our data centers showed a 30% increase in the size of individual spam messages (measured in bytes) that occurred toward the end of March, as shown below.


This spike points to a resurgence of image spam, similar to what we reported in Q2’09. This is likely due to the fact that reusing image templates makes it easier and faster for spammers to start new campaigns.

As always, spammers tend to make use of predictable topics – cheap pharmaceuticals, celebrity gossip, breaking news – to encourage user clicks. In January, spammers hastened to exploit the Haiti earthquake crisis, sending pleas for donations that appeared to have been sent by reputable charitable organizations, politicians, and celebrities.

The frequency and variety of post-earthquake spam illustrates an unpleasant reality: spammers will exploit any means – even tragedies – to accomplish their objectives.


Virus levels fall after Q4’09 surge
During 2009, spam with attached viruses increased tenfold, with levels rising from 0.3% of total spam in the first half of the year to 3.7% in the second. Postini filters blocked more than 100 million virus-bearing messages per day during the worst of the attack.

Since then, spam with attached viruses leveled off to around 1.1% in Q1’10, and dropped as low as 0.7% in March. It’s good news that virus levels are currently trending down – but Q1’10 levels are still 12-fold higher than they were in Q1’09.

In fact, this virus surge may be part of the reason that there hasn’t been a significant impact on spam volume after the recent takedown of major botnets. With a host of new machines now infected and part of a botnet, it is unlikely that there would be a dip in spam proliferation.

Benefits of security in the cloud
Although the botnets that distribute spam are mindless drones, the spammers that take advantage of these botnets are a highly active and adaptable group. This is evidenced by the varied techniques and tactics that they employ in an ongoing effort to evade spam filters and deliver messages to their targets.

2010 is likely to see more botnets taken offline, but the question remains – will that have a long-term impact on spam volumes overall? So far in 2010, the effect has been limited, and the security community may begin to turn to other tactics that yield a more substantial impact on global spam volumes.

As long as the threat is there, however, Google is committed to using the power of the cloud to protect your enterprise from spam and viruses. Outsourcing message security to Google enables you to leverage our technical expertise and massive infrastructure to keep spammers from your inbox.

For more information on how Google’s security and archiving services can help your business stay safe and compliant, please visit www.google.com/postini.

Posted by Gopal Shah, Google Postini Services team

Wednesday, March 31, 2010

Give your Google Message Security filters a tune-up

Google Postini security services work in the cloud to help prevent spam and viruses before they hit your servers. These services also make it easy for admins to fine-tune filtering options to get the right level of protection for their organization's unique needs.

It can often be a delicate balance between protecting networks from attacks and allowing employees the flexibility to use email effectively. To help achieve this balance, today we're introducing a new Google Message Security reporting feature: Health Check.

Health Check helps you maximize the effectiveness of your spam filters. Think of it as a self-service "tune-up" for your Postini filters. It gives admins a comprehensive report that will help them check how current configurations impact the effectiveness of antispam and antivirus filters.

This report also highlights deviations from our recommended best practices, so that you can see areas where more protection might be helpful and select the levels that best meet your needs. For example, reports can "flag" areas of risk in user-defined settings, help optimize Approved Sender Lists, and guide the way you set up firewalls.

In this snippet from a Health Check report, the Virus Outbreak Level for this account is set to "Normal" (see red outline over item "2"). Our guidelines suggest that admins set this to Very High to increase security against viruses and malware. Deviations from recommended best practices are highlighted in red text so you can easily identify where changes can be made to tighten security.

With Health Check, we hope to empower administrators to make the best use of Postini Services. Health Check is now available through the Postini service administration console to Postini and Google Apps Premier Edition customers.

For more information the Google Postini suite of security and archving services, visit www.google.com/postini

Posted by Gopal Shah, Google Postini team

Announcing Dual Delivery for Google Postini Services

Today we're introducing Dual Delivery, a new feature for Google Message Security that enables a copy of an email to be delivered to two different mail hosts. Dual Delivery provides two benefits. First, it can be used to support a transition to a new email service; second, it can be used as a backup email access point.

Dual Delivery allows an interruption-free transition to a new email solution. By enabling incoming email messages to be copied and sent to two different mailhosts, Dual Delivery gives users the chance to familiarize themselves with a new email platform without disrupting mailflow to the existing system. It also gives IT the chance to learn from user behavior and understand the technical implications of a transition before a full rollout.


Dual Delivery also makes it easier to pilot and transition to Google Apps. By enabling the "Send a copy to Google Apps Gmail" feature of Dual Delivery, you can test Gmail without interrupting current practice. If you choose to switch over to Google Apps, you can enable the "Use Google Apps Gmail" feature in the Administration Console to directly route all of your mail to Gmail without having to manually reroute your MX records.

Dual Delivery can also be used as a secondary email access point. If users are unable to access their primary mailbox for any reason, or if admins want to give users cloud-based remote or mobile email access, Dual Delivery can provide read/write email access through a secondary inbox.

Dual Delivery is now available to Postini customers through the Delivery Manager settings in the Postini Administration Console.

For more information about the Google Postini suite of security and archiving services, visit www.google.com/postini

Posted by Gopal Shah, Google Postini team

Update 04/05/2010: Dual Delivery is not a tool for migrating historical email or legacy data. It is a tool that makes it easier to transition to a new email system, like Google Apps, by having production email show up in both the new system and the legacy system, allowing you to evaluate both. Please check our Switching from Microsoft Exchange and Switching from Lotus Notes posts, for more information on migrating to Google Apps.