Description: - Retail Bridal Consultant - Part Time (71000109)
Description Overview: The primary responsibilities of the Retail Wedding & Gift Registry Consultant are
1) to assist the couple in creating a Macys gift registry that reflects their desired lifestyle, whether they begin with a consultant in the store or come in through our online registry system 2) to help the gift givers who shop our stores find the perfect gift and
3) to service the couple after the wedding to complete the registry for any unpurchased items and any other needs.
Key Accountabilities:
* Responsible for overall Wedding & Gift Registry sales
* Responsible for number of quality Wedding & Gift Registry registries (Number/ APV) within store location
* Responsible for Registry Star Rewards enrollment rate within store location
* Responsible for Wedding & Gift Registry completion sales within store location
* Responsible for Wedding & Gift Registry Customer Response Letter (CRL)
* Responsible for the acquisition of Guest Lists from registered couples
QUALITIES:
* Business results oriented - Has "results matter" drive and follow-through
* Business owner mentality - Takes ownership role for achieving goals
* Lifestyle consultant - Asks the right questions to discover couples lifestyle
* Engaging conversationalist and active listener - Is interested and proactive in learning about the couple
* Intuitive advisor - Uses knowledge acquired through conversation to suggest best products to suit couples style - "tunes in" to their personality
* Relationship builder - Bonds with the couple as a trusted friend/advisor
* Brand/product advocate - Promotes private label and vendor brands and products. Is knowledgeable about brand and product attributes
* Tech savvy, media aware - Understands importance of multi-channel couple. Embraces technology as a tool to drive business results.
* Teacher and demonstrator who thrives in a team environment - Eager to learn and share knowledge with teammates and associates. Has a "teams win" attitude. Qualifications Skill Summary:
* Retail experience or sales experience in customer service focused business; 2-4 years experience preferred
* Passion for developing and maintaining home product knowledge (tabletop, housewares, textiles and luggage)
* Proficiency on a computer with interest in developing and maintaining skills to use Macys Wedding & Gift
* Registry systems and all job related systems
* Understanding and working knowledge of Internet and other multi-media
* Ability to develop clientele
* Ability to plan, anticipate and develop solutions to ensure the most outstanding registry experience
* Keen interest in life styling, home fashion trends, and related etiquette Macys is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Posted by Mary
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